Our Services

Private Urgent Care Services in Elstree

From minor injuries to urgent, non-life-threatening illnesses, our experienced emergency medicine doctors provide fast assessment and treatment with on-site diagnostics — X-ray, blood tests, and ECG where clinically indicated — all in one visit. We treat adults and children aged 1 and over. Book your appointment or read our FAQs.

For severe chest pain, breathing difficulty, major trauma, or any life-threatening symptom, please call 999or attend your nearest A&E.

Same-Day Diagnostics

Private X-Ray and Blood Tests in Elstree, with ECG and Same-Day Diagnostics On-Site

What We Treat

Conditions We Treat

Infections & Fevers

UTIs, flu, ear infections, chest infections, and high temperatures — diagnosed and treated same day with on-site prescriptions.

Private X-ray for Suspected Fractures

Digital X-ray on-site for suspected simple fractures, with results in minutes. Reported by experienced emergency medicine doctors, so you leave with a diagnosis, not a referral letter.

Sprains, Strains, and Joint Injuries

Same-day assessment for ankle sprains, knee strains, and joint injuries. Splinting, strapping, and onward referral to Centennial's specialist consultant network if you need ongoing care.

Cuts & Wounds

Wound cleaning, closure, and dressing for lacerations, minor burns, and minor injuries. Tetanus boosters available.

Minor Head Injuries

Assessment of minor head injuries where there are no red-flag features. Severe head injury, loss of consciousness, or confusion — call 999.

Bites & Stings

Assessment and treatment for animal and insect bites, stings, and localised reactions. For severe allergic reactions call 999.

Mild Allergic Reactions

Assessment and treatment for non-severe allergic reactions, rashes, and hives. For anaphylaxis or severe breathing difficulty, call 999.

Minor Abdominal Pain

Assessment for minor, non-severe abdominal pain with on-site blood tests if clinically indicated. Severe abdominal pain — call 999 or attend A&E.

Headaches & Migraines

Assessment of mild-to-moderate headache and migraine presentations. Sudden severe headache or stroke symptoms — call 999 immediately.

Eye & Ear Problems

Assessment for eye infections, foreign bodies, earache, and sudden hearing changes.

Skin Conditions

Diagnosis and treatment for rashes, infections, and inflammatory skin conditions.

Children’s Urgent Care (ages 1+)

Expert urgent care for children aged 1 and over. We do not see children under 1 — contact your GP or NHS 111, or call 999 in an emergency.

Specialist Referral

Access to Centennial Medical Care's network of more than 70 consultants and healthcare professionals across 26 specialties for specialist follow-up, imaging, and ongoing care — no external referral needed.

Important

What We Don't Treat — Call 999 or Attend A&E

Private urgent care isn't a replacement for emergency medicine. If you have any of the following, call 999 immediately or attend your nearest A&E. Our clinic is not equipped or staffed for life-threatening emergencies.

Call 999 or attend A&E for:

Severe chest pain or suspected heart attack / stroke
Severe breathing difficulty
Major trauma or heavy bleeding
Loss of consciousness or collapse
Severe allergic reactions (anaphylaxis)
Children under 1 year
Arrival by ambulance

If you're unsure whether your symptoms need urgent care or A&E, call NHS 111 for free clinical advice. They will direct you to the right service.

Call 999

No appointment needed

Walk in during opening hours or book online for a guaranteed slot. Open 7 days — Mon–Fri 8am–8pm, Sat–Sun 9am–6pm.

Book Online Call Now

Your Visit

What to Expect

Most patients are seen, treated, and on their way within an hour. Book your visit or walk in during opening hours.

Step 1

Arrive & Check In

Walk in or check in at reception. A nurse assesses your condition and prioritises your care. If you've booked online, your slot is held — no waiting in the queue.

Step 2

Assessment & Diagnostics

An experienced emergency medicine doctor examines you, takes your history, and arranges on-site tests as clinically indicated — bloods, X-ray, ECG. Most results return within the hour.

Step 3

Treatment & Next Steps

Your doctor provides treatment, arranges prescriptions from our on-site pharmacy, and organises specialist referrals through Centennial's specialist consultant network if needed.

Transparent Pricing

Clear, Upfront Pricing

We charge a flat consultation fee covering your assessment by an experienced emergency medicine doctor. Additional procedures are charged separately, and we always explain costs before proceeding.

Adult

Ages 18+. Walk-in or book online.

Most Common

£110/consultation

Book Appointment

What's included

Doctor consultation

Full assessment

On-site X-ray available

On-site blood tests

On-site ECG

Prescription from pharmacy

Child

Ages 1–15. Same expert care.

Under 18

£95/consultation

Book Appointment

What's included

Doctor consultation

Full assessment

Ages 1 and over

On-site diagnostics

Child-friendly care

Prescription from pharmacy

Your consultation fee covers assessment by an experienced doctor. If you need scans, tests, or further treatment, these are charged additionally — we always explain costs before proceeding.

How to See Us

Walk In, or Book a Same-Day Slot

When We’re Open

Mon–Fri: 8am–8pm
Sat–Sun: 9am–6pm
Open 7 days, including bank holidays.

For times outside our hours, contact your GP, call NHS 111, or — for life-threatening emergencies — call 999.

Walk In or Book Online

Our clinic operates as a walk-in — arrive during opening hours and you’ll be seen on a first-come, first-served basis after triage. If you’d prefer a guaranteed slot, book online or call us.

For urgent care that genuinely won’t wait but isn’t life-threatening, walking in is fastest. For routine same-day care where you’d rather pick a time, booking online is the better option. Either way, payment is taken securely at the time of booking or on arrival.

Book Online Call 020 3327 7777

Who You’ll See

Experienced Emergency Medicine Doctors

Our clinicians are GMC-registered emergency medicine doctors — the same specialists who staff hospital urgent care and emergency departments — bringing the diagnostic confidence of acute medicine into a private clinic setting. Each clinician is supported by experienced nurses and reception staff trained in clinical triage, so urgent presentations are recognised and prioritised on arrival.

We’re part of Centennial Medical Care, one of the longest-established private medical clinics in Borehamwood, with more than 70 consultants and healthcare professionals across 26 specialties. If your visit reveals something that needs ongoing specialist care — cardiology, orthopaedics, dermatology, paediatrics — we can arrange that referral immediately, no external letter needed.

Our clinical team for the September 2026 opening is being finalised. Each member’s qualifications, experience, and photograph will be published as they join — register for updates.

Emergency medicine doctors Centennial Medical network CQC registered

Insurance and Self-Pay

Submit-Receipt Insurance, Transparent Self-Pay

How insurance works at our clinic

We’re a self-pay clinic. You pay at the time of consultation, and we provide a detailed receipt you can submit to your insurance provider for reimbursement. We don’t currently offer direct billing — patients tell us this is faster overall, since you don’t wait on insurer pre-authorisation before being seen.

Most major UK private health insurers (BUPA, AXA Health, Vitality, Aviva, WPA, AIG) reimburse private urgent care consultations under their out-patient or self-referral allowances. Coverage varies by policy, so we recommend confirming with your insurer before your visit if reimbursement timing matters to you.

If you have any questions about your policy, our reception team is happy to help — 020 3327 7777.

Common Questions

Frequently Asked Questions

Do I need an appointment to be seen?

No. Our clinic operates as a walk-in — arrive during opening hours and you'll be seen on a first-come, first-served basis after triage. If you'd rather have a guaranteed slot, book online or call 020 3327 7777. Either route gets you a same-day consultation.

How quickly will I be seen?

Most patients are assessed and treated within an hour of arrival. Triage on arrival means urgent presentations move to the front. If your case needs onward specialist review, that referral happens during your visit — you don't wait for a second appointment.

What's the difference between private urgent care and A&E?

A&E treats life-threatening emergencies — chest pain, major trauma, suspected stroke. Private urgent care treats everything that's urgent but not life-threatening — minor injuries, infections, suspected simple fractures, urgent prescriptions. We're not a replacement for A&E; we're an alternative for the cases that don't need it. If in doubt, call NHS 111.

Do you treat children?

Yes — children aged 1 and over. Our doctors are experienced in paediatric urgent care. We don't see children under 1; for younger infants, contact your GP, call NHS 111, or — in an emergency — call 999 or attend A&E.

Can I get an X-ray, blood test, or ECG without a GP referral?

Yes. All our diagnostics are available during your consultation if clinically indicated, at the doctor's request — no separate referral letter needed. Most results are reported within the hour, so we treat the same day.

How do I claim back through my insurance?

We'll give you a detailed receipt with diagnosis codes and treatment summary at the end of your visit. Submit that to your insurer for reimbursement. Most major UK insurers cover private urgent care consultations under out-patient or self-referral allowances — confirm with your provider before your visit if reimbursement timing matters.

See all FAQs →

Need urgent care? We’re here to help.

Walk in 7 days a week or book online. Payment taken securely at the time of booking.

Book Online Call 020 3327 7777 Email Us